Charney's Overall theme: to review relevant educational and psychological research on reading regarding the problems hypertexts can pose.
-the more cohesive the text the easier it is for readers to create a good mental representation
-people rely on structure and expectations to decide on what's important
-readers rely on the writer to tell them what they should really know
-readers are not good at assesing the adequacy of the information they have encountered
-reader's preferred learning methods may determine how well they use hypertext
-dependence on patterns creates a contradiction between creativity and "normalizing"
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